Refund Policy – Strong8K Service
Effective Date: [2025]
At Strong8K Service, we are committed to providing high-quality IPTV services and customer satisfaction. However, due to the nature of our digital products, we maintain a strict no refund policy, with a few exceptions outlined below.
1. Digital Nature of Services
All of our services are digital IPTV subscriptions delivered electronically. Once access is granted, it is considered used, and refunds will not be issued, except under the terms specified below.
2. Non-Refundable Situations
We do not offer refunds in the following situations:
Customer changes their mind after purchase
Device incompatibility (customer is responsible for checking device compatibility before purchase)
Internet or network issues on the customer’s side
Failure to follow setup instructions correctly
Attempted refund fraud or chargebacks
3. Refunds Are Only Possible If:
The service does not work at all and we are unable to fix the issue within 48 hours of your support request
You have not used the service (no connection logs or usage)
You notify us via email at support@strong8kservice.com within 24 hours of purchase
If your case qualifies, a full or partial refund may be processed at our discretion.
4. Trial Periods
We highly recommend purchasing a 24- or 48-hour trial before committing to a longer subscription. Trials are offered to allow you to test the quality, compatibility, and stability of our service.
5. Fraudulent Disputes
We take fraudulent chargebacks very seriously. If a chargeback is made without contacting us first, your account will be banned, and we may report the issue to relevant payment and legal authorities.
6. Need Help?
If you’re experiencing technical issues or believe you qualify for a refund, please contact our support team:
📧 support@strong8kservice.com
💬 Live Chat: Available on our website during working hours
By purchasing our IPTV service, you agree to this refund policy i